You may cancel your order within 5 days of placing it by contacting our customer service at our contact number. If your order has already been processed or shipped, we may not be able to cancel it.
2. Refund Eligibility
Refunds may be requested under the following circumstances:
Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within few days of receiving the item. We will provide instructions for returning the product for a full refund or exchange.
Incorrect Items: If you receive the wrong item, please notify us within few days of receipt, and we will arrange for a return and issue a refund or send the correct item.
3. How to Request a Refund
To request a refund, please follow these steps:
Contact our customer service.
Provide your order number and reason for the return.
Follow the instructions provided for returning the product.
4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within few days.
5. Non-Refundable Items
The following items are non-refundable:
Gift cards
Downloadable software products
Opened software and electronics
Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
7. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us.
